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Customer Service
- Store Location
- Empire Board Games PO Box 160072 Clearfield UT 84016
- Our Phone Number
- 206-888-2557 - Call this number any time leave a voicemail. We will reply to all inquiries via email unless we feel it is urgent. Please leave your Name, Phone Number, Email Address, and your question.
- Email Support
- Support@EmpireBoardGames.com (expect a response within 24 - 48 hours during normal business hours)
- -Shipping Information
- - If you live outside of the great U.S.A. or Canada, and would like to place a substantial order. Please email support@empireboardgames.com for a quote. We'll see what we can work out.
- -Return Information
- - If your item is defective you have 30 days from reception to return the item in it's un-opened state. PLEASE NOTE: We only sell new/sealed games so if your game is missing pieces you will likely need to contact the manufacturer as they require this for customers to keep factory quality under control. We cannot accept returns for opened games. If your game arrives damaged you must return it to us rather than open it, play it a few times and then try to return it. We require you notify us within 3 business days of the shipment being delievered of any damage. Please keep your packaging as well as all packages are insured and UPS will likely come by to inspect the package for the insurance claim
- -Security
- - Our website is protected by a 256-bit High-Encryption SSL Certificate. What's more, all payments are handled through paypal -a trusted payment processor. Your credit card information is not stored on our site. We don't need it, and we don't want it. We'll let paypal handle that.
